Privacy Policy

Effective Date: 01/01/2026 Vaxa Mental Health LLC (“Vaxa,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, services, and communications. We may collect limited personal information, including name and contact information, appointment and scheduling details, and communication preferences. Clinical information is collected and stored only through our secure patient portal (OptiMantra) or secure messaging platform (Spruce). Vaxa uses HIPAA-compliant platforms for clinical communication, including OptiMantra Patient Portal and Spruce Secure Messaging. These platforms are designed to protect patient confidentiality and sensitive health information. Email and SMS text messaging are not secure methods of communication. Patients are advised not to send personal health information, clinical details, or urgent concerns through email or SMS. These channels are used for non-urgent administrative communication only. Information is used solely to provide services you request, communicate administrative and scheduling information, operate and improve our practice, and comply with legal and regulatory requirements. We do not sell or share personal information for marketing purposes. We implement reasonable administrative and technical safeguards to protect information. However, no electronic transmission method is completely secure. This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date. Contact Information Vaxa Mental Health LLC Email: info@vaxamh.com Phone: (316)999-9561